Articles

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News and Events

Open Letter to UK Employers from UKCES - UK Commission for Employment and Skills
(23rd October 2008)

"Now is the Time to Invest in Skills - As leaders of major businesses, business organisations and trades unions in the United Kingdom, we are absolutely committed to investing in training..."
Read the Article (PDF)

GlobusEngagement - "An Even Better Place to Work"

"GlobusEngagement - Programme Owner Familiarisation Workshop" to be held at the GlobusHR Lymington Training Centre on 21 January 2009 More...

Information about an Employee Engagement Workshop recently held at the IoD, London on Wednesday 10th December 2008 More...

"Excellence in People Development" - Southampton and Fareham Chamber of Commerce

Article in October 2008 Chamber Directory More...

Videos

Feedback Techniques

Fenman Training (1994), 20 mins.
This explores the problems of giving people feedback in ways which help them and grow and develop without making them defensive and resentful. Objective and impartial feedback is likely to give an individual food for thought and should concentrate on informing that person of the effects of their behaviour rather than making comments on their personality.

The Art of Criticism: Giving and Taking

Kantola Productions, 22 mins.
Beverly Everrett, a top sales rep and talented engineer, learns how to rebuild a hostile, destructive relationship into a productive professional one. In the video you learn when to give criticism and when not to, how to minimise defensiveness, how to plan a constructive exchange and a three step formula for keeping your criticism on track and yourself under control.


Journal articles

How to Provide Effective Feedback

Fowler, Alan (1996), People Management, 11 July, p.44-45.

Coming Full Circle on 360 Degree Feedback

Heath, Laura (1997), Croner's Reference Book for Employers Magazine, Vol. 30 (3) July/August, p.8-10.


Books

The Art and Science of 360 Degree Feedback

Lepsinger, Richard and Lucia, Anntoinette D. (1997), Pfeiffer
This book provides more than twenty years experience designing and implementing 360 degree programmes and makes this guide indispensable to anyone considering 360 degree feedback for their place of work.

Management Directions Upward and 360 Degree Appraisal

Smith, Cathy and D'Vaz, Geoff (1996), The Institute of Management Foundation
This book provides an overview of 360 degree appraisal. Contents include: practitioner's contributions, looking at handling feedback and a summary of frequent questions.

Assessment and Development in Europe

Bolton, Mac (1995), McGraw Hill

Managing talented people

Robertson, Alan and Abbey, Graham (2003), Pearson Education Limited

The Talent Management Handbook

Berger, Lance and Berger, Dorothy (2004), McGraw Hill

The Handbook of Performance Management

Neale, Frances (1991), Institute of Personnel Management

360-Degree Feedback

Ward, Peter (2004), Institute of Personnel and Development

The Business of Consulting - The Basics and Beyond

Biech, Elaine (1999), Pfeiffer

The Consultant's Scorecard

Philipps, Jack (2000), McGraw Hill

The Top Consultant

Markham, Calvert (2004), IOD

The Seven C's of Consulting

Cope, Mick (2000), Pearson

The HR Scorecard - Linking PEOPLE, STRATEGY, and PERFORMANCE

Becker, Brian; Huselid, Mark; Ulrich, Dave (2001), Harvard Press

Human Resource Champions

Ulrich, Dave (1997), Harvard


Research reports

360 degree feedback - Unguided Missile or Powerful Weapon?

Handy, Laurence; Devine, Marion and Heath, Laura (1996), Ashridge Management Research Group.


Useful websites

 

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